How to obtain the LICS EN 15038 certificate

The primary objective of LICS® is to harmonize the approach to the certification of TSPs by various certification bodies and/or auditors. This is achieved through a Certification Scheme, which is mandatory for all LICS® certification partners. The LICS EN 15038 certification process involves the following steps:
  1. Application: Submitted using the certification form provided by the local certification partner.
  2. Documentation: The TSP must file documentation containing basic information about the TSP, along with a self-declaration describing how the TSP complies with the requirements of EN 15038.
  3. The audit: The core of the certification process is the audit, the purpose of which is to gather evidence that the TSP meets EN 15038 requirements. This evidence includes, for example, interviews with relevant staff, checking records and translation jobs undertaken and monitoring activities.
    The audit is performed by a qualified auditor who has been trained specifically to conduct EN 15038 audits.
  4. Review and issue of the certificate: Following the audit, the auditor sends his/her report to the certification body in charge, which will then assess the audit report. If the assessment is positive, a certificate is issued that is valid for 6 years.
  5. Surveillance audits: In order to maintain the certificate, surveillance audits will be carried out on a 2-years cycle.